Privacy Policy

1. Introduction

Welcome to the firstaidkit website (https://www.firstaidkit.store). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our site. By using the site, you agree to the practices described herein.

2. Information We Collect

2.1 Personal Data

We may collect the following personal information when you interact with the website:

• Name, email address, phone number, and mailing address
• Payment details (processed by third‑party payment providers)
• Account credentials, if you create an account

2.2 Non‑Personal Data

We automatically collect certain technical data, such as IP address, browser type, operating system, and browsing behavior, using cookies and similar technologies.

3. How We Use Your Information

• To process orders, payments, and deliveries
• To communicate order status, updates, and customer support inquiries
• To send marketing communications, if you have opted in
• To improve our website, products, and services
• To comply with legal obligations and protect our rights

4. Sharing and Disclosure

We do not sell your personal data. We may share information with:

• Service providers that perform functions on our behalf (e.g., shipping, payment processing, email delivery)
• Legal authorities when required by law or to protect our legal rights

5. Cookies and Tracking Technologies

Our site uses cookies to enhance user experience, analyze traffic, and support marketing efforts. You can manage cookie preferences through your browser settings.

6. Data Retention

We retain personal data only for as long necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

7. Your Rights

You have the right to:

• Access, correct, or delete your personal information
• Object to or restrict certain processing activities
• Withdraw consent for marketing communications at any time
• lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the details below.

8. Security

We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, or alteration.

9. Children’s Privacy

Our services are not directed to children under 13 years of age, and we do not knowingly collect personal information from them.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated revision date.

11. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: [email protected]
• Phone: +1 (445) 550-8588
• Address: 8291 South 22nd Avenue, Philadelphia, Pennsylvania 19106, United States